Ensured the BIOS of the laptop is the latest version. Uninstall the driver thru device manager (Right Click > Uninstall > Delete Drivers) then install the latest driver package from intel website - no go. Install the latest driver from the Intel Website, then fully uninstall it with "Discard", run disk cleanup, install again, reboot - no go. Install the driver through windows update (no go) I have attached the device manager screenshot as well. I presume the second one is for Bluetooth. The event log is showing these two "ERROR" eventsÄevice PCI\VEN_8086
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